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How to buy CBD wholesale from Highness: agents, samples and your first order
You have done the research, you know what you want to stock, and now you just need to know how to actually order. If you have looked at the Highness website expecting an “add to cart” button, you will have noticed there isn’t one — and that is deliberate. This guide explains exactly how buying works, from first contact to your first delivery, so there are no surprises.
Key takeaways
- Highness does not sell directly online. You buy through a network of authorised sales agents.
- Each agent gives you a tailored quote based on your product mix and volume — there is no fixed public price list.
- You can request samples before committing to a full order.
- Payment is made before dispatch, and orders ship across Europe in neutral, odour-controlled packaging.
- Agents work in several languages, so you can deal with someone who speaks yours.
Why Highness sells through agents, not online
It is a fair question: why not just sell from the website? The answer is that wholesale is not retail. A shop owner stocking a CBD range has questions a checkout page can’t answer — what fits their market’s rules, what sells well at their price point, what the real cost is at their order volume, whether samples make sense first. An agent can answer all of that; a “buy now” button cannot.
So instead of a fixed catalogue price, you get a person who knows the products, can quote for your specific situation, and stays with you across reorders. For a serious reseller, that is usually an advantage, not an obstacle — the relationship is the service.
How to reach the right agent
Highness works through a network of authorised sales agents and resellers. You contact an agent directly to discuss prices, availability and a quote. The team covers several languages — including Italian, English, Spanish and French — so you can do business with someone who speaks yours, which matters when you are clarifying compliance details or order specifics.
You will find the current agents, with their contact details and languages, on the Highness sales network page.
Getting a quote
Because pricing is tailored rather than published, the first real step is a quote. To make that conversation efficient, come prepared with:
- What you want — which products and grades, roughly.
- How much — your expected order size, since pricing scales with volume.
- Where you sell — your market, so the agent can flag anything relevant to compliance.
- Your business details — you are buying wholesale, so be ready to identify your business. (Confirm the exact requirements with the agent — see note below.)
The clearer you are, the faster and more accurate the quote. If you are still working out how to read wholesale pricing in terms of your own margin, our guide on how wholesale CBD pricing really works is worth reading first.
Requesting samples
Before committing to a full order, you can request samples — the single best way to verify quality and consistency for yourself rather than taking it on trust. Highness offers a sample discount, so the cost of checking before you commit is low. Ask your agent how to arrange samples for the products you are considering.
Payment and shipping
A few practical points define how an order completes:
- Payment comes before dispatch. Orders are prepared and shipped once payment is received, so plan your cash flow accordingly.
- Shipping is Europe-wide, dispatched from the Highness hub in Prague, in neutral, odour-controlled packaging that protects your commercial privacy. (See how compliant, low-profile EU shipping works and why the EU distribution hub matters.)
- Delivery times are quick once payment clears — confirm the current timeframe to your country with your agent. (See note below: align the figure with the site before publishing.)
Your first order, step by step
- Contact an agent from the sales network, ideally one who speaks your language.
- Discuss your needs — products, volume and market — and request a quote.
- Order samples if you want to verify quality before a full commitment.
- Confirm the order and pay — dispatch follows receipt of payment.
- Receive your delivery in discreet packaging, and reorder through the same agent.
That’s the whole process. No account portal to navigate, no checkout — just a direct line to someone who can get you what you need.
Ready to start? Contact the Highness sales network to reach an agent, ask your questions, and request samples for the products you’re considering.
Frequently asked questions
Can I buy from Highness online?
No. Highness does not sell directly online. You buy through authorised sales agents who provide quotes and handle your order.
How do I get prices?
Prices are quoted by an agent based on your product mix and order volume, rather than published as a fixed list. Contact an agent for a tailored quote.
Can I get samples before ordering?
Yes. You can request samples before committing to a full order, and Highness offers a sample discount. Ask your agent how to arrange them.
How and when do I pay?
Payment is made before dispatch — orders ship once payment is received. Confirm accepted payment methods with your agent.
How long does delivery take and how is it packaged?
Orders ship across Europe from the Prague hub in neutral, odour-controlled packaging. Confirm the current delivery timeframe to your country with your agent.
About this guide: prepared for resellers and buyers placing wholesale CBD orders with Highness. Commercial terms are handled by Highness sales agents and may vary; confirm current details directly.